Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: November 10, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a deposit, or contact us for support. This may include:

  • Name, email address, and phone number
  • Date of birth and government-issued identification
  • Financial information for account verification
  • Banking details for deposits and withdrawals
  • Communication preferences and support interactions

Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location information (general geographic location)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our trading services
  • Process transactions and manage your account
  • Verify your identity and comply with regulatory requirements
  • Communicate with you about your account and our services
  • Send you important updates, security alerts, and promotional materials
  • Detect, prevent, and address fraud and security issues
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

  • Payment processors and banking partners
  • Identity verification services
  • Customer support platforms
  • Analytics and marketing services

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our terms of service

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure password hashing and storage
  • Regular security audits and updates
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

Types of Cookies

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how you use our platform
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

6. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Integrated Services

  • Payment processors (Stripe, PayPal, etc.)
  • Analytics services (Google Analytics)
  • Customer support tools
  • Marketing and communication platforms

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active and for 7 years after closure
  • Transaction records: Retained for 7 years for regulatory compliance
  • Communication records: Retained for 3 years
  • Marketing data: Retained until you opt out or for 2 years of inactivity

We may retain certain information longer if required by law or for legitimate business purposes.

8. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • Update or correct inaccurate information

Control and Deletion

  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing
  • Object to certain uses of your information

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by data protection authorities
  • Certification schemes and codes of conduct
  • Binding corporate rules for intra-group transfers

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 18, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice on our platform

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Email: privacy@varentify.com
Phone: +1 (555) 123-4567
Address: 123 Financial District, New York, NY 10004

Response Time

We will respond to your privacy-related inquiries within 30 days of receipt.

Regulatory Authority

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information in accordance with applicable law.